Contact Us Contact Us

Contact Us

Contact Information

+86-755-36887911 CCELL@smoorecig.com

Anticounterfeiting

+86 189 2523 6359 anticf@smoorecig.com

Follow Us

Twitter Instagram youtube Facebook

Notice

Due to new federal regulation and amendments to the United States' "PACT Act” regulating and restricting the shipping of vaping products, we may no longer be able to offer full warranty service from CCELL official website to all our U.S. customers, and in particular we may no longer be able to ship warranty replacements into the U.S. If you are experiencing issues with your device, please contact us via email at [CCELL@smoorecig.com] for troubleshooting. Our friendly staff will work with you to try to resolve the issue in accordance with the restrictions of the PACT Act.

Our Distributors

FAQ

Where can I find the product specifications?

Every product page contains specification information. If you are a distributor and seeking for additional information, please contact our sales team.

Where are CCELL products designed and manufactured?

CCELL products designed and manufactured in Shenzhen, China. CCELL has its own research institute factory and product patents. Our products are developed, designed, and manufactured with strict quality control throughout the entire process.

What international manufacturing standards does CCELL comply with?

cGMP certified
ISO 9001 certified
ISO 14001 certified
ISO 13485

What international safety standards does CCELL adhere to?

CCELL products have obtained safety certificates from following authoritative quality systems: FDA, RoHS, FCC, CE, UL.
In addition, CCELL products that contain batteries, in compliance with UN38.3, PI967 and SP188, meet different safety requirements for transportation of lithium batteries, guaranteeing safer products for diversified shipment options.

Expand more