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Contact Information

+86-755-36887911 CCELL@smooretech.com

Anti-counterfeiting

+86 189 2523 6359 anticf@smooretech.com

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Notice

Due to new federal regulation and amendments to the United States' "PACT Act” regulating and restricting the shipping of vaping products, we may no longer be able to offer full warranty service from CCELL official website to all our U.S. customers, and in particular we may no longer be able to ship warranty replacements into the U.S. If you are experiencing issues with your device, please contact us via email at [CCELL@smooretech.com] for troubleshooting. Our friendly staff will work with you to try to resolve the issue in accordance with the restrictions of the PACT Act.

Our Distributors

FAQ

Does CCELL fill cartridges?

No, CCELL only produces and sells cartridges. CCELL does not produce, distribute or sell any material filled in cartridges and disposables.

Why are CCELL cartridges better?

The CCELL cartridge uses a revolutionary ceramic heating element to replace the traditional cotton core. The patented ceramic formula with evenly distributed coils can swiftly absorb, store and atomize thick oil, allowing the oil can release the purest flavor and its best effect without scorching and waste.

What is a 510 thread cartridge?

The most common type of vape cartridge is one with a 510 thread. The type of threading used to screw the bottom of the cartridge to the appropriate vape battery is referred to as 510.

Where can I find the product specifications?

Every product page contains specification information. If you are a distributor and seeking for additional information, please contact our sales team.

Where are CCELL products designed and manufactured?

CCELL products designed and manufactured in Shenzhen, China. CCELL has its own research institute factory and product patents. Our products are developed, designed, and manufactured with strict quality control throughout the entire process.

What international manufacturing standards does CCELL comply with?

cGMP certified
ISO 9001 certified
ISO 14001 certified
ISO 13485

What international safety standards does CCELL adhere to?

CCELL products have obtained safety certificates from following authoritative quality systems: FDA, RoHS, FCC, CE, UL.
In addition, CCELL products that contain batteries, in compliance with UN38.3, PI967 and SP188, meet different safety requirements for transportation of lithium batteries, guaranteeing safer products for diversified shipment options.

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